True Leaders Are Not Heroes. True Leaders Create Heroes
Great Leadership can inspire heroism

Lessons from the Woman Who Built Squarespace’s Customer Care Team from 1 to 184
Establishing customer care early is a very public gesture

Fear Of Failure May Ensure It
Launch and Learn

The Age of the Cockroach
Constraints Inspire Creativity

Forget “Should” and Live the Life You Want to Live
See judgment for what it is